Samar E.
نبذة
Experienced professional with a strong background in customer service and sales within the education sector. Skilled in team leadership, client relations, and content creation. Seeking to contribute to impactful projects and team success
الخبرات
Senior Sales Manager and Content Writer Dalilk Academy (mawhiba future), UAE – Jan 2024 – Jul 2025 (Remote)
Led the sales team and managed strategic operations
Created and oversaw educational and marketing content.
Collaborated with executive leadership to improve performance and outreach.
Senior Sales Manager Dalilk Academy (mawhiba future), UAE – Apr 2022 – Jan 2024 (Remote)
Managed client relationships and exceeded sales targets
Supervised and coached junior sales team members
Implemented strategies to increase client retention. • Trainer – Employee Onboarding
Customer Support Representative Dalilk Academy (dalilk for Ielts), UAE – Oct 2019 – Apr 2022 (Remote)
Promoted training courses and guided clients in selecting suitable programs
Responded to client inquiries and provided support before and during registration
Facilitated the registration process and ensured a smooth learner experience