Abdelrahman R.

An Online Secretary & Translator

Provided administrative support, including managing emails, scheduling

appointments, and organizing virtual meetings.

Translated documents, emails, and communications between English and

Arabic accurately and efficiently.

Assisted in the preparation of reports, presentations, and other

documentation.

Maintained and updated company databases and records.

Coordinated with clients and team members to ensure clear and effective

communication.

Handled confidential information with discretion and professionalism.

Utilized various software and online tools to streamline administrative

processes and improve efficiency.

Co-Founder & Social Media Manager

Co-founded M&R, a Print-on-Demand (POD) business specializing in custom designs and merchandise.

Managed the company's social media presence, overseeing content creation, engagement, and growth strategies.

Uploaded and optimized designs for various platforms, ensuring high visibility and sales potential.

Operated and maintained the company website, handling product listings, updates, and user experience improvements.

Developed marketing strategies to boost brand awareness and attract potential customers.

GSA

Welcomed guests warmly and ensured a smooth check-in and check-out

process.

Managed guest reservations and handled any special requests or needs.

Addressed guest inquiries and resolved any issues promptly to ensure a

pleasant stay.

Coordinated with housekeeping and maintenance teams to fulfill guest

requirements.

Processed payments and maintained accurate records of transactions.

Provided information about hotel amenities, services, and local attractions.

Ensured high standards of customer service and satisfaction at all times.

Monitored and controlled access at building entrances and vehicle gates.

Conducted regular patrols to ensure the safety and security of the premises.

Responded promptly to alarms and incidents, effectively handling

emergency situations.

Maintained accurate logs of daily activities, incidents, and irregularities.

Provided excellent customer service by assisting visitors and addressing

their inquiries.

Ensured compliance with security policies and procedures to maintain a

secure environment.

Managed property listings and client interactions through Facebook Marketplace, enhancing lead generation and customer engagement.

Gained hands-on experience in client communication, property showcasing, and closing deals.

Developed negotiation skills and built relationships with potential buyers to facilitate smooth transactions.