Qussay A.

Program & Project Leadership: Directed the development

and deployment of the Project Management Information

System (PMIS) for construction projects, ensuring full

alignment with EXPRO procedures, stakeholder

requirements, and regulatory compliance.

 System Integration & APIs: Integrated PMIS with multiple

internal systems (ERP, CRM, financial systems) and external

platforms using APIs, enabling seamless data flow and

reporting across applications.

 Team & Stakeholder Management: Supervised a

multidisciplinary IT team of 10+ professionals, handling

recruitment, mentoring, task allocation, and performance

oversight. Coordinated with vendors, technical staff, and

senior stakeholders to ensure smooth project execution.

 Process Optimization & CI/CD: Streamlined workflows,

automated manual processes, and implemented CI/CD

pipelines, reducing deployment time by 25% and improving

software reliability and user satisfaction.

 Data Analytics & Reporting: Designed and implemented

Power BI dashboards for real-time monitoring of project

performance, supporting data-driven decision-making at the

PMO level.

 Training & Change Management: Conducted workshops

and end-user training to drive PMIS adoption across

engineering and administrative departments.

 Compliance & Governance: Ensured all IT processes

adhered to procedural, security, and regulatory standards,

achieving formal approvals and audit readiness

Program & Project Leadership: Led multiple projects

simultaneously, managing full program delivery including

planning, tendering, execution, testing, running and strategic

oversight, ensuring all projects were delivered on time and

within budget.

 Team & Stakeholder Management: Supervised 30+ IT

professionals, including assessing team members’ skills,

allocating tasks based on expertise, and mentoring for optimal

performance. Coordinated with clients, vendors, and technical

teams to ensure alignment with project goals. Managed a

hybrid team structure combining on-site and remote members,

ensuring effective collaboration and communication.

 System Integration & APIs: Integrated mobile applications

with internal systems and external platforms via APIs,

including payment gateways (Nuqoodi, Emirates NBD) and

banking systems, ensuring secure, seamless, and compliant

transactions.

 Process Optimization & CI/CD: Implemented CI/CD

pipelines, reducing deployment time by 40% and improving

software reliability and user satisfaction. Applied Agile

methodologies and productivity tools to increase team

efficiency by 30%.

 Budget & Financial Management: Managed an annual

budget of 7 million AED, achieving 15% cost savings while

maintaining high-quality delivery.

 Reporting & Governance: Generated financial forecasts and

project performance reports to support strategic decisionmaking.

Ensured all processes adhered to internal policies and

standards, achieving compliance and audit readiness

Team & Project Management: Managed a team of 15 IT

professionals and 3 marketing specialists for a food delivery

application, collaborating with over 750 restaurants.

 Budget Oversight: Directed a 90,000 AED project budget,

achieving 45% cost savings.

 Marketing & Social Media: Led social media strategies,

boosting user engagement by 35%.

 Client Interaction: Engaged with clients regularly, ensuring

project success and securing repeat business.

Project Delivery: Delivered 20+ applications on time and within

budget, contributing to a 35% revenue increase.

 Client Relations: Worked closely with clients to align project

goals with business objectives.

System Management: Managed IT projects for a comprehensive

health information system including patient files, HR, payroll,

inventory, and insurance modules.

 Budget Management: Managed a project budget of

(3 SAR million) over 2.5 years.

 Project Leadership: Led daily stand-up meetings and sprint

planning sessions.

 Client Interaction: Regularly met with stakeholders to ensure

project alignment with requirements.

 Productivity Improvement: Improved team efficiency through

the implementation of Agile methodologies.

 Problem Solving: Addressed complex IT issues, ensuring

minimal system downtime.

Banking System Implementation: Led a team of 12

developers to design and implement a comprehensive banking

system for investment and loan services, handling customer

accounts, loan processing, and financial reporting.

 Project Delivery: Delivered the project within 18 months,

meeting all client requirements for security, compliance, and

functionality.

 Budget & Resource Management: Managed the project

budget and ensured optimal use of resources to deliver the

system on time and within budget.

 Client & Stakeholder Interaction: Regularly engaged with

stakeholders to ensure alignment with business needs and

regulatory requirements.

HRIS System Implementation: Spearheaded the

implementation of a Human Resource Information System

(HRIS), automating HR processes such as payroll, employee

management, and performance tracking.

 Team Leadership: Led a team of 12 developers to deliver the

HR system, ensuring seamless integration with existing

business processes.

 Budget Management: Managed a 3 million SAR project

budget over 2.5 years, optimizing costs without compromising

on quality.

 Client & Stakeholder Interaction: Regularly met with

stakeholders to ensure the system met all HR and

organizational requirements.

Team Management: Supervised and managed a team of 50+ IT

professionals.

 Application Delivery: Delivered 35+ applications to clients over

7 years.

 Government Projects: Successfully managed and executed IT

projects for a government firm.

 Project Leadership: Led daily stand-up meetings and sprint

planning sessions.

 System Management: Oversaw the development and

implementation of various IT systems.

 Productivity Improvement: Implemented Agile methodologies,

improving team productivity and project delivery efficiency.