Noha W.

Managing inventory sheets and quality sheet adding new

products and withdraw sold ones, review the entered

data and correct any mistake.

Answer incoming calls and the customer's inquiries and

questions, Handle customer complaints and call them

back when needed, Train newcomers and novice team

members, send customers complaint to the responsible

department, answer foreign customer's inquiries, Upsell

new offers to customers.

Receive inbound and outbound calls, resolve customers’

problems, Log in system and complete call activity,

Escalate unresolved problems to team leader.

Enter data by reviewing, correcting, deleting, adding new

information to existing data on the company server.

Receive patients, Answer phone calls, Schedule

appointments, Assist the doctor with tools, Keep the

reception area clean.

Bachelor of Arts at Ain Shams University archaeology

department.