محمد ر.

Istanbul, Turkey

Mobile: 00905050656132

mrashad@mrashad.com

www.mrashad.com

Achieved Successful Software Development Team Leader having around twenty years of proven experience in developing and building effective development teams as well as in creating highly skilled software modules. The ability to show masteriness in removing barriers for speedy implementation. Professionally prepared to perform code reviews and find appropriate fixes in order to achieve successful results. Able to improve the delivery pace and create conditions for the project success.

IT services management (ITIL/ITSM).

Project Management (PRINCE2, SCRUM).

DevOps tools (Kubernetes, Terraform, Ansible, Jenkins, Nagios).

PHP programming (Vanilla PHP and frameworks CodeIgniter and Laravel).

Node.js & Express.js.

Database administration SQL (MySQL) and noSQL (MongoDB).

Svelte, Vue.js, HTML, CSS, JavaScript, jQuery and AJAX technologies.

Script programming (Python, DOS and Bash).

Cloud computing (IaaS, SaaS, PaaS)

Virtualization & Containers (KVM, LXD, Docker, ...).

Windows, Linux and Unix operating systems.

Computer networks and TCP/IP, routing, subneting.

### Freelance Developer and Consultant

Istanbul, Turkey — 11/2023-present

Developing customized software solutions portfolio that suit particular needs of customers using updated knowledge of software architecture and design patterns to achieve 35% organizational efficiency on average.

Carried out a cloud architecture and system analysis, which involved the use of cloud computing platforms and database management to achieve 25% less maintenance cost for a long term period.

Security best practices and secure coding was applied, vulnerability exposure was reduced by 40% on different project.

Suggested technology stacks and hosting technologies and also used orchestration and containerization tools to decrease delivery times by 20% and increase client satisfaction.

Taught client teams technical training and applied it to CI/CD pipelines, automated testing frameworks, and Agile methodologies, which were the reason why productivity increased with 50% of self sufficiency.

### Lead DevOps & Backend Engineer, Kayisoft

Istanbul, Turkey — 1/2022-10/2023

Planned & executed development and operations of high-availability software solutions, guaranteeing 99.999% uptime and applying expertise in Kubernetes orchestration and Docker containerization.

An idea whose implementation by using front-end technologies for full stack development and enhancing user experience led to 200% in user engagement and 150% in sales increase.

Fast deployment processes through automation by utilizing Jenkins for CI/CD, which cut manual efforts by 90% and release cycles by 75%.

Have been able to implement project management and with it making 95% of our major projects on time by aligning technical objectives with business goals and proper resource management.

Instilled a culture of collaboration and continual improvement, resulting in 30% increase in team productivity and an adoption of Agile practices.

### Senior Software Development Team Lead, OptimumTek

Istanbul, Turkey — 9/2020-12/2021

Proficiently managed and overcame all software projects with a success rate of a 85%, using the PRINCE2 methodology to develop the structured system.

The acceptance of only top practices, among the teams members served for improvement of the software quality, which brought the number of post-deployment bug rates down by 60%.

The management of a team of 7 developers was successfully completed, with a 40% increase in the general competence and productivity of the group using my mentorship.

Lead the development, engineering, and testing of applications projecting the 30% speeding up product release.

Implemented and ran processes efforts. This led to a25% rise in the efficiency for operations and the compliance to PRINCE2 change management regulations.

### Freelance Full Stack Developer & DevOps Engineer

Istanbul, Turkey — 10/2017-8/2020

Engaged in designing a custom ERP system for a jewelry firm, which significantly improved their operational efficiency by 40% as well as the accuracy of their inventory control by30%.

We created an eCommerce platform for web hosting company, which resulted in an increase of customer retention rate up to 50%, the sales increase - to 35%, and the support tickets reduction due to the improved user experience - to 20%.

Devised a guest management system for a tourism agency wherein booking efficiency is increased to 30 percent and customer satisfaction reached to 15 percent.

Sleek custom WordPress plugins and add-ons, boosting website effectiveness and plugging in users by 25% and reducing page load times up to 20%.

Successfully designed and developed using static sites achieving 100% clients’ satisfaction by responding quickly to their inquiries with high-level of expertise and provided users more access to their desired information, which led to a 15% increase in web traffic for clients.

Amalgamation Svelte with headless CMS resulted in a 20% quicker workflow in content management for a publishing firm and an increase by 10% of populated final materials.

Use of automated CI/CD for multiple clients which cut down deployment time by 80% and made it possible for more frequent updates and fewer updates errors

Performed complex security audits for customer applications, exposing and eliminating security risks thus which led to 50 % reduction in detected potential security breaches.

Consistently high-performing database with reduced queries and more transactions by 70% and 25%, ameliorates the data quality.

Helped with migrating a small to mid-sized company to cloud environment which has lead to 40% cost reduction and 30% improvement in scalability and disaster recovery processes.

Created an online tool that provides a live analysis of data for a social media marketing the platform which has helped in accurate decision- making and has attracted more users by 60%.

### IT Specialist

Egypt & Bahrain — 8/1997-9/2017

Gradually scaling these IT positions to their completion in a broader technical skill set covering web development, database administration, and systems engineering.

Optimized data base system, getting 40% faster execution time and reliability.

We managed to ensure outstanding technical support maintaining a 95% customer satisfaction rating.

Led the establishment process stability and security of the different ecosystems leading to 30% less downtime.

Training imbued technical knowledge in over 200 people and increased their skill-sets.

Network infrastructures upgraded and repaired, creating overall efficiency to rise by 25%.

Gained experience in IT training as a technical instructor who developed and delivered IT curriculum that helped more than 200 professionals develop their technical skills.

Microsoft Certified systems Engineer, Raya Academy

MCSE — 2002-2003

Gradation Project: Model to integrate Windows and Linux systems over TCP/IP networks

Faculty of Applied Arts, Helwan University

B Sc. Industrial Design — 1997-2001

Gradation Project: Design Modern Home Refrigerator

**Go Programming Language**: Participated in a thirty-hour course on the Go language syntax, concurrency model, and its practical applications in contemporary software developmentprocesses.

**DevOps Practices**: During the past 20-hour workshop on DevOps practices, we studied the key things: continuous integration, continuous delivery, infrastructure as code, and monitoring.

**Kubernetes for Microservices**: Finished 35-hour long training on Kubernetes which was all about deploying, scaling and adminstrating applications within the containerized Kubernetes platform.

**Microservices Architecture**: Engaged in a training course spanning 25 hours on microservices architecture that put an emphasis on designing, coding, and managing microservices in modern applications.

**Advanced Node.js Development**: Finished a 40-hour training course centered on Node.js advanced techniques that included distributing workflows, streams, dealing with security, and best practices in this domain.

**Cloud Computing Fundamentals**: Took a 25-hour cloud computing fundamentals course online for three days covering essentials of the services provided by AWS, Azure, and Google Cloud platforms.

**Agile Leadership**: Finished 15 hours of instruction in Agile leadership, focused to know how to handle Agile team successfully making the culture of continuous development.

**SCRUM Agile Development**: Finished a 24-hour instruction on Agile methodologies which addressing SCRUM techniques as a team collaboration tool for project delivery.

**PRINCE2 Foundation**: That I gain knowledge of using PRINCE2 project management methodology by using EGYBYTE within 24 hours and can enhance my project execution and management.

**ITIL Foundation**: To better my knowledge of the service management best practices as outlined in the ITIL framework, offered by EGYBYTE, which are geared towards enhancing IT service delivery and customer satisfaction.

**Project Management**: A member of a 15-hour course at CIDO where techniques of classical pm were disciplinarily studied to add some more weight to Agile & Project Management Learning Course (PRINCE2).

**Red Hat System Administration**: Finished a thorough 120-hour training covering all three system administration levels such as Red Hat SCA, SCS, and free certificates obtained for such and management skills enhancement were possible.

**Microsoft Certified Systems Engineer (Windows 2000)**: Spent 360 hours in Raya Academy which led to the Microsoft Certified System Engineer certification and hands-on experiencewith Windows 2000 systems.

**Software Architecture Design**: Attended a 20-hour course on software architecture design, covering patterns, principles, and best practices for designing scalable and maintainable software systems.

Arabic (Mother tongue)

English, V. Good

Türkçe, Basic

- PRINCE2® Foundation

- ITIL® 4 Foundation

- Certified ScrumMaster® (CSM)

- Certified Linux Professional (CLP)

- Microsoft Certified Systems Engineer (MCSE)

- Each role served as a building block, enriching my technical knowledge and honing my ability to adapt to the evolving IT landscape, ultimately shaping me into a well-rounded IT expert.