محمد ا.

1- Define configurations and development activities required to fulfil customer requirements.

2- Classify customer requirements which will need configurations and which will need development.

3- Develops and implements project plans for ERP functional support tasks

4- Perform configuration tasks required by the client.

5- Provide complete documentation for tasks needing development.

6- Follow up with the clients to make sure that team will deliver what is required.

7- Follow up with developers to get development tasks done in time.

8- Manage the implementation of team tasks.

9- Deliver training on different ERP modules.

10- Help support team in supporting clients.

11- Help sales team in demos and POC (Proof of Concepts)

12- Provides technical and functional support in the areas of ERP (Enterprise Resource Planning) systems administration, problem resolution, support, process mapping, system testing and development, security access, and training.

13- Develops and presents training materials for end users

14- Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services

15- Solve client's problems throughout visiting them or over the phone

16- Improves system performance by identifying problems

1- Examining accounting records, financial statements, or other financial reports to assess accuracy, completeness and conformance to reporting and procedural standards.

2- Analyzing business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses to provide advice.

3- Plans and directs accounting activities within a finance department

4- Assists in the development and implementation of goals, policies, priorities, and procedures relating to financial management, budget, accounting, and payroll.

5- Preparing the payroll and record it

6- supervises and participates in the preparation of various financial statements and reports.

7- Preparing all the required shipping documents for the Customs Clearance procedures and following up the Customs Clearance procedures.

8- Calculating the final cost for imported shipments.

9- Providing assistance to the external auditors

10- Preparing the necessary documents for annual tax inspection

11- Preparing the final entries.

12- Preparing the final financial statements and financial reports (Balance Sheet - Income Statement - Cash Flows Statement - Statement of changes in Owners' Equity

13- Reporting on breakeven points by products, work centers, and factories

14- Preparing monthly Actual & budget variance analysis reports

15- Repairing the cash flow estimation based on sales estimate, prospective collections and company obligations.

16- Monitoring the cash inflow and outflow based on yearly budget

17- Recommend and develop financial software computer system

1-Presenting Odoo's potential through customized demonstrations and supporting the sales team during pre-sale.

2- Analyzing clients’ business flows, processes, and gaps to map them correctly with Odoo.

3- Define which requirements need implementation or development.

4- distribute the project plan to the entire team to get their feedback and confirm the project milestone, scoops and project story’s writing and sizing regarding Business analysis design and BRD

5- Perform advanced implementation, configuration, and studio Customizations also Data migration

6- Troubleshoot, providing detailed resolutions to supported customers within the pre-determined time frame of the contracted service level agreement.

7- Follow customer’s issues that are not closed to Identify solutions to work around open problems under investigation or pending resolution to the tickets assigned by a manager.

8- Business Design new features, and testing customized Odoo modules, find out the strength and weaknesses

9- Do Test case design and Execution tasks to ensure they are working Right.

10- Proper Project Translation and Documentation. to make optimum use of ERP, including forms, workflows, processes, fields, and every other area

11- Coach customers/employees on how to use Odoo efficiently through the Odoo practical training sessions session. either at the client-side based on daily attendance or Online

12- Support Odoo running operations

Grade: Good (77%)

Last Grade: Very Good

2012