مريم ي.

customer service

time work

from 8\2023 to 10\2025

managed about 60 calls daily , resolving 85% of issuse during the first call#

sales support representative

time work

from 7\2021 to 5\2023

# Coordinated logistics for local trade shows, attracting over

1000 attendees per event

Customer Care Representative

time work

from 3\2019 to 5\2021

Handled over 50 calls daily, maintaining a high customer

satisfaction rate of 95%

Tourism and Hotels Department

I have obtained a Microsoft proficiency certificate with distinction.

I obtained a certificate in human development.

I obtained a certificate in business.

#language

^good