Eslam H.

Provides answers to clients by identifying problems, researching answers, and guiding the client through corrective steps.

- Follow standard processes and procedures.

- Help team members in resolving support tickets and troubleshooting by acting as a point of escalation for difficult/advanced technical support issues.

- Assist colleagues in knowledge and skills development in relation to the PACS\RIS field.

- Develop strong relationships with clients, partners, and co-workers.

Jan 2014 to Jan 2019 · 5 Years

University: Alexandria University (ALEXU), Egypt

Grade: C / Good / 65 - 75%

Country: Egypt

Degree: Bachelor's Degree

Field(s) of Study: Communications and Electronics