Alyaa F.
نبذة
I have extensive experience in Remote Human Resources Management and building departmental structures according to ISO 9001 standards. Over the past 4 years, I have developed a deep understanding of remote team communication and management, as well as proficient skills in human resources and administrative management tasks that enable me to deliver exceptional performance in meeting ISO 9001 standards.
With over 10 years of expertise in Human Resources Management and Customer Service in major companies and organizations, I am skilled at navigating diverse work environments and have a proven track record of success in this field.
My practical experience includes managing human resources according to ISO 9001 requirements, working in various departmental roles such as:
# Organizational structure, policy, and procedure development
# Recruitment and selection
# Training and development
# Employee relations
# Performance management
# Personnel (building comprehensive and organized records and files using cloud-based Google services)
# Job evaluation and determining salaries and benefits
# Preparing reports and statistics related to human resources
# Crisis management and problem-solving in the work environment.
الخبرات
• Admin/HR assistant, SOS Children's Villages Syria, EU-Tartous Project. September 2018 until December 2019
handling the HR generalist duties of around 100 employees and Volunteers, which includes:
o Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
o Provide current and prospective employees with information about policies, job duties, working conditions, and employee benefits.
• HR / Admin Manager, Zeen A+ Solutions Establishment, Tartous – Syria. January 2020 up to date
handling the HR generalist duties of around 100 employees and Volunteers, which includes:
o Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
o Provide current and prospective employees with information about policies, job duties, working conditions, and employee benefits.
o Plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of the Project.
o Preparation of the Department Monthly Action plan, and Monitoring of budget estimates according to it.
o Event planning, design and production within time limits and budget.
• Project Chairperson, “Let’s Internship Project, Tartous. August 2019 until December 2019
, handling around 20 volunteers and 62 participates, at which I managed the following tasks:
o Preparing Project Proposal, Budget, finding the Sponsors and Companies who gave the Internship for the project participations.
o Arranging the three stages of the Project (Pre-Business Basics Training, Technical Trainings, and Internship).
o HR Advisor for the 62 Participators (CVs Formatting, Interviews Technics).
o Leading the Organizing team of the Project.
o Follow up with logistics units regarding Training`s needs.
o Monitoring of all expenses and receipts to make sure it is aligned with the project budget.
التعليم
Master of Business Administration - MBA
Syrian Virtual University SVU
Date of graduation 2017
Bachelor's degree Of English Literature
Tishreen University, Lattakia, Syria
Date of graduation 2007