مهندس تكنولوجيا معلومات، بخبرة تزيد عن ثلاث سنوات في إدارة البنية التحتية لتكنولوجيا المعلومات، وإدارة الشبكات، وتطوير أنظمة تخطيط موارد المؤسسات (ERP). لديّ سجل حافل في صيانة أنظمة تكنولوجيا المعلومات وتحسينها، وتدريب الموظفين على التقنيات الحديثة، وضمان الامتثال لمعايير الأمان. أجيد إدارة خوادم ويندوز، وميكروتيك، وERPNext. شغوفٌ بتسخير التكنولوجيا لتعزيز كفاءة المؤسسة وابتكارها. أسعى إلى تعزيز خبرتي في الحوسبة السحابية والأمن السيبراني للمساهمة في مشاريع تكنولوجيا المعلومات المتطورة.
i-APS - International Advisory Product And System (ltd.) Mar 2023 - Present
Maintaining devices.
Windows Server Management (Active directory domain Service - File Sharing, Etc..).
Network management and MikroTik.
Develop and manage ERPNext system.
Training staff on new programs and technologies as needed.
Researching and evaluating new technologies and tools to improve overall IT infrastructure.
Ensuring compliance with security and data. privacy regulations.
Collaborating with other departments to identify opportunities for process improvements through technology.
Providing technical support and troubleshooting for users within the organization and remote offices.
Implementing new technologies and strategies to improve efficiency and effectiveness of existing IT systems.
Procurement of computers and all technical devices and networks, including evaluating and selecting suppliers, managing purchase processes, and ensuring compliance with technical specifications and budget requirements.
Manage IT asset database, ensure compliance with asset policies.
Keeping abreast of technological advancements and trends in the industry.
Serve as primary IT support contact for local and remote offices.
Managing the organization's IT budget and ensuring efficient allocation of resources.
at The National Humanitarian Response and Development Foundation (NAHR) Dec 2022 - Feb 2023
Managed and maintained devices and network infrastructure, ensuring optimal performance and minimal downtime.
Developed and implemented solutions for the ERPNext system, enhancing user experience and functionality.
Collaborated with team members to troubleshoot and resolve technical issues, improving overall system reliability.
Gained hands-on experience with frontend technologies, including HTML, CSS, and JavaScript, while contributing to system enhancements.
Demonstrated strong problem-solving skills by identifying and addressing user needs within the ERPNext platform.
Engaged in continuous learning to stay updated with the latest web development trends and best practices.
at Yemen Net
Collaborated as a key member of the Yemen Net website rebuilding team, focusing on enhancing user experience and interface design.
Utilized HTML, CSS, and JavaScript to create responsive and visually appealing web pages.
Conducted user research and usability testing to gather feedback and improve design elements.
Implemented modern design principles and best practices to optimize website performance and accessibility.
Worked closely with developers to ensure seamless integration of design and functionality.
Contributed to the overall project by meeting deadlines and maintaining high-quality standards.
Gained hands-on experience in frontend development tools and frameworks, preparing for a transition into a Frontend Web Developer role.
Sana'a University
Technical Support.
Website development.
Technical Writer.
Skilled in using Microsoft Office tools.
Proficient in Kobo Toolbox.
Experience with ERPNext.
Technology resource management.
Windows Server configuration and maintenance.
Network Systems Configuration, Management, and Maintenance.
Site management experience.
IT Procurement and Vendor Coordination.
Experience in the field of humanitarian aid and the work of non-governmental organizations.