يوسف ش.

Follow-up and maintenance of clients' or employees' computers Installing and operating new devices and installing programs and operating systems Preparing reports on maintenance operations while providing recommendations for possible solutions Providing technical support for customers and employees' computers and responding to inquiries.

I was working in the Technical support Section of the networks under supervision Team TE-Data for 9 months, I learned many Things of hardware and software skills about networks, Handle angry customers and deal with any Internet Problems especially in speed or problems in cables. respond to questions from customers. The questions and their answers are usually transferred using e-mail, telephone, website, or online.

- Department of Information Technology