نبذة

Results-driven digital marketer with hands-on experience managing online businesses

and running successful social media campaigns. Founded and operated DZ Express,

an e-commerce store with multi-platform integration. Skilled in paid advertising,

content creation, and customer support. Strong problem-solving abilities in digital

platforms, fluent in English, French, and Arabic, and locally available in Qatar with

a valid QID for immediate joining.


الخبرات

Owner & Digital Marketer

DZ Express – E-commerce Store | 2020 – 2025

Built and managed an online store with a custom domain (dzexpress.shop) and

integrated it with Facebook, Instagram, and WhatsApp for Business.

Created, launched, and optimized ad campaigns on multiple social media

platforms, increasing website traffic and customer engagement.

Developed creatives (ad copy, images, and videos) tailored for Arabic-speaking

audiences, boosting CTR and ROAS.

Implemented retargeting and lookalike audiences to reduce acquisition costs

and maximize conversions.

Handled customer inquiries, order confirmations, and support via Messenger,

WhatsApp, and phone, improving trust and reducing COD cancellations.

Coordinated cash-on-delivery logistics with local couriers, optimizing delivery

routes and reducing failed delivery rates.

Managed product listings, pricing strategies, and seasonal promotions to drive

sales and clear inventory.

Tracked campaign KPIs using Facebook Pixel and Google Analytics; used data

to make iterative improvements to ad performance and landing pages.

Logistics & Office Coordinator

From October 2021 to January 2025 - SARL STAROUATE - Mila, Algeria.

Handled internal communications between logistics, warehouse, and sales

departments.

Scheduled meetings and organized reports using Excel and internal ERP

software.

Managed inventory systems and updated records regularly.

Coordinated office equipment needs and assisted with maintenance scheduling.

Trained new hires on documentation procedures and office workflows.

Supported administrative filing and database updates.

Coordinated internal schedules, managed appointments, and supported daily

administrative tasks to ensure smooth office operations.

Helped coordinate daily communication between 3 departments, ensuring

smooth workflow and on-time reporting

Human resources Intern

From February 2019 to May 2019 - Sonelgaz Group (SDE) – Mila, Algeria.

Writing detailed reports after visiting all company departments to assess

operations and efficiency.

Collaborating with the Human Resources Manager to identify and resolve

workplace challenges.

Materials management intern

From March 2018 to May 2018 - Henkel factory – Mila, Algeria.

Visiting all company departments and preparing a comprehensive internship report.

Gaining in-depth insight into the materials management department and its

operations.


التعليم

Master's degree in Public Management

From 2016 to 2019 -Higher School of Management Sciences- Algeria.

Bachelor's degree in Economics and financial administration.

From 2014 to 2016

Preparatory School in Economics, Business and Management Sciences- Algeria

Baccalaureate

2014 - Algeria


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تصميم
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