هديل ر.

Personal Information:

Name:HadilRahmoun Rahwan

Date of birth: 5/7/1989

Place of birth: Al-Kwait

Residence place: Aleppp- Al-Furkan

Marital situation : Single

Personal Principles & Qualities:

Honesty and integrity are my number one standards , dedicated to my profession , active and enthusiast , ambitious , adaptive to new environment , creative , high ability to advance in my experience ,speed in achievement, handle with work pressure, ability to solve problems, accuracy in data entry, high communication skills ,ability to work in team spirit , like to make positive difference where I exist , good in applying my knowledge.

Academics Qualifications:

Small and medium enterprise management Student

Diploma's degree in Education, (75.78%) Aleppo University, Syria. 2014 – 2015

Bachelor's degree in English Literature, (60.38%) Aleppo University, Syria. 2008 – 2011

Skills:

Managerial Skills:

• High communication skills.

• Ability to solve conflicts.

• Team leader.

•

Computer Skills:

• Microsoft Office Internet Skills (used for academic purpose (.

• Photoshop.

• IT skills.

Languages:

• English: advanced (IELTS).

• Arabic: native.

• Turkish: beginner.

Workshops certificates & Courses Attended:

• Leadership Diploma 2019.

• PMP course at Projects.Sy Institute-2018.

• ILTS course at CPC Institute -2018.

• HRM (Human Resources Management) certificate from The International Professional Managers Association -2018.

• Adobe Package certificate from CPC Institute -2017.

• Excel Expert certificate from New Horizons Institute 2016.

• ICDL certificate from Syrian Computer Society -2014.

• Turkish Courses at New Horizons Institute 2014.

• PM+ training with WHO 2019.

• IYCF training with UNECIF 2019.

• First Aid Psychological with WHO 2020.

Professional Experiences:

1. Al'Taalouf Polyclinics- Al-Akramiya, Aleppo, Syria 2015 – Till 2018

Job title: Data Automation Supervisor.

Administrative tasks and Achievement for Data Automation Supervisor:

• Create backup data periodically and save it to external hard disk after compressing it.

• Connect all computer in the center with the server via wired and wireless network.

• Create share files, users and groups in the server and give each user specific permissions to their files.

• Secure share files by password.

• Create windows credential for all computers.

• Download antivirus software on all computer and update it constantly.

• Solve all network problems and help all employees when they have any problem in their computers.

• Share some excel files with all computers via network to write and read on it.

• Printers definition and connect with them by local network.

• Preparing daily, weekly, monthly, yearly reports for Al'Taalouf Medical Committee within two years.

• Preparing Al'Taalouf Polyclinics Al-Akramiya daily, weekly, monthly, yearly reports for UNHCR within two years.

• Preparing daily, weekly, monthly, yearly reports for Al'Taalouf executive management within two years.

• Entering data for 32000 patients.

• Archiving 33000 patient's form.

• Using retrenchment strategy to close Al'Taalouf Medical Polyclinics-Al-Akramiya in 6/4/2017.

• Archiving patient's medical analysis and medical referral through two years.

• Closing the polyclinics for 7 months.

• Reopening Al'Taalouf Medical Polyclinics-Al-Akramiya after seven-month closure.

2. Al'Taalouf Polyclinics- Al-Akramiya, Aleppo, Syria 2019

Job title: Administrative Manager.

- Financial tasks and Achievement for Administrative Manager:

• Preparing daily financial reports for financial management department in the headquarter.

• Preparing plans for additional medical services.

• Comparing 2018-2019 budgets.

• Preparing the budget to lunching non-profit polyclinic

- Administrative tasks and Achievement for Administrative Manager:

• Accurate patient's data entering on the polyclinics special program.

• Accurate dental prosthodontics laboratories bills.

• Designing printed and screen designs by Adobe Photoshop.

• Follow up daily beneficiary’s data.

• Follow up readiness of the center (center's readiness needs- equipment maintenance) and communicate with Procurement department to provide center's requirement.

• Add additional health services

• Increase in the number of annual beneficiaries

- Human Resources tasks and Achievement for Administrative Manager:

• Working on employee timekeeping system (ETS). Using fingerprint device.

• Preparing monthly payroll statement for doctors and employees at the polyclinics and send it to the HR department in the headquarter.

• Preparing personnel table for doctors and employees at the polyclinics.

• Preparing contracts and layoffs for doctors and employees at the polyclinics.

• Preparing all HRM document (code of conduct – job description- job analysis- internal policy- employees evaluation).

• Preparing and participating meetings and interviews.

• Select employees for the polyclinics after recruitment process carry out interviews.

• Apply socialization system by orient the new employee integrate them with the existing employees.

• Arrange doctor's weekly schedule and update it monthly when needed.

• Manage employee's leaves and arrange the leave table.

• Carry out various training process for the polyclinic employees.

• Manage employee's evaluation and carry out performance appraisal process.

• Propose compensation and reward according to performance appraisal.

• Prepare the internal system of the polyclinics

• Prepare the code of conduct for the polyclinics

3. Amelioration of Sanitary and social level, Aleppo, Syria 2019- until 2020

Job title: Initiatives Manager (C4D team manager).

- Financial tasks and Achievement for Initiatives Manager:

• Preparing initiative proposals and budget.

• Preparing 50 Initiatives proposals budget, sessions budgets and sending it to UNICEF organization.

- Administrative tasks and Achievement for Initiatives Manager:

• Follow up daily reports for IYCF sessions and mother to mother's group sessions.

• Preparing weekly reports for (initiatives- IYCF sessions and mother to mothers’ group).

• Preparing monthly reports (narrative-4Ws).

• Planning and Carry out 35 Initiatives from September 2019 to February 2020.

• Planning and Carry out field Focus group discussion and in the local community in Aleppo and its countryside.

- Human Resources tasks and Achievement for Initiatives Manager:

- Preparing monthly payroll statement employees and volunteers and send it to the HR department in the headquarter.

- Preparing personnel table for employees and volunteers .

- Preparing contracts and layoffs for volunteers and employees .

- Select employees after recruitment process carry out interviews.

- Apply socialization system by orient the new employee integrate them with the existing employees.

- Manage employee's leaves and arrange the leave table.

- Manage employee's evaluation and carry out performance appraisal process.

4. Al-Ihsan Charity Association, Aleppo, Syria 2020- until 2023

Job title: WGSS Supervisor

- Financial tasks and Achievement for WGSS Supervisor:

• Preparing monthly and quarterly plans

• Preparing plans for the international days and campaigns

• Preparing the annual budget for the project

• Add two mobile team for the WGSS

• Set up qualitative training courses ( sign language-sun system - domestic electricity-debate)

- Administrative tasks and Achievement for WGSS Supervisor:

• Ensure that basic, essential support to the case management for vulnerable women and girls

• Responsible to provide hands on training.

• Monitoring, Reporting & Administrative Support

• Supervising the WGSS and two mobile teams

• Supervising logistics and purchasing processes

• Preparing vocational and life skills training plans

• Managing warehouse movements

• Supervising reports of the WGSS and mobile teams

• Set up a community committee and activate its role in spread the project massages

• Set up products shows to empowering women and girls

• Set up a community committee (men) and activate its role in spread the project massages

• Working with governmental schools and department to spread the project massages

• Working with The cultural center to spread the project massages

• Add new vocational and educational training to the program

• Increase in the number of annual beneficiaries

• Learning women driving cars and help them to get driving license

• Networking with adults learning circle to help women to get literacy certificate

• Networking with UNDP to help women to get ICDL certificate

• Help women to inter the labor market in Aleppo and Dyir Hafer through several initiatives by arranging shows at agriculture circle (Rare woman market) , Addiat association and the public market in Dyir-Hafer then recognize women about the wholesale market in Aleppo

• Arranging initiatives to encourage coming back to schools ( sewing bags and school T-shirts)

- Human Resources tasks and Achievement for WGSS Supervisor:

• Preparing monthly payroll statement for trainer and employees at the WGSS and mobile teams and send it to the HR department in the headquarter.

• Preparing personnel table for trainer and employees at the WGSS and mobile teams.

• Preparing and participating meetings and interviews.

• Manage employee's and trainer leaves and arrange the leave table.

• Carry out various training process for the WGSS employees.

• Manage employees and trainer evaluation and carry out performance appraisal process.

• Propose compensation and reward according to performance appraisal.