Omnia S.

 Coordinating board meetings.

 Medical convoy coordinator.

 Human Resources Secretary.

 Patient reception and data entry.

 Loading consumables, closing patient bills, and liquidating their account.

 Work on resolving complaints and problems that patients face during the stay, and periodic visits to patients’ rooms to conduct opinion polls.

 Coordination and follow-up of the workflow:

 Coordinating the meetings of the Board of Directors, making meeting minutes, and following up on the implementation of the agreed upon.

 Follow up on the services provided to patients and their families, and ensure their comfort by periodically visiting the patients’ rooms.

 Daily passage of patients in rooms and outpatient clinics, conducting opinion polls, solving problems they face, identifying complaints and directing them to the directors of the departments responsible for them, following up on their solution and not repeating them through a yellow meeting in the concerned departments.

 Submit a KPI monthly meeting report Shows the percentage of patients' satisfaction About the services provided to them by each department.

 Work to improve services in cooperation with service departments at the hospital.

 I analyse the data, then design the appropriate Dashboard to display the data and Link It to itis data source So That It Is Dynamic and dose not Need to Be update every period.

 I record introductoire videos about the compenses system

 I explain and train employees on the system

Bachelor of Business Administration | 2012