Fatma M.
نبذة
I am writing to express my strong interest in the Customer Service position at your esteemed company . With over 10 years of experience in customer service and technical support roles across Egypt and Spain, I have developed strong communication skills, the ability to solve problems quickly, and a passion for helping customers.
الخبرات
customer support spanish speaker
Throughout my career at companies such as Vodafone, Orange, and Sykes, I have consistently delivered high-quality service, resolved technical issues, and maintained customer satisfaction in fast-paced environments. Being fluent in English, Spanish, and Arabic allows me to communicate effectively with diverse clients and contribute to international teams.
التعليم
bachelor degree faculty of al alsun
skills
• Customer Support & Troubleshooting
• Technical Issue Diagnosis
• Multilingual Communication (English, Spanish, Arabic)
• CRM & Ticketing Systems
• Software & Hardware Support
• Problem Solving & Active Listening
• Team Collaboration