Mootasem A.

• Assis in preparing, maintaining in the use of personal computer hardware, software, and specialized mainframe technology or operates a multiplatform computer environment or monitors the production scheduling, execution, and successful completion of production jobs.

• Install software, installs operating systems, and repairs hardware and peripherals.

• Solving the problem of computer software.

• Reporting all solved and unsolved issues to the IT Officer.

• Maintain SHARP printers, Epson and the other printers.

• Maintain and check Internet network that could help to improve it.

• Download appropriate software for computer maintenance.

• Liaise with, and provide training and support to, end users and staff on computer operation and other issues.

• The ability to deal with Windows operating systems, the Mac operating system, and the Windows server system

• Setting up and configures desktop computers & laptops, peripherals and account assigning security level.

• Troubleshoot, diagnoses problems in network connections, printing, scanning and issues those may affected on staff working.

• Computer maintenance, application support, printer support (setup, toner replacement, refill paper)

• Assis in preparing, maintaining in the use of personal computer hardware, software, and specialized mainframe technology or operates a multiplatform computer environment or monitors the production scheduling, execution, and successful completion of production jobs.

• Setting up and configures desktop computers & laptops, peripherals and account assigning security level.

• Install software, installs, and repairs hardware and peripherals

• Support an on-going process of beneficiary verification.

• Troubleshoot, diagnoses problems in network connections, printing, scanning and issues those may affected on staff working.

• Reporting all solved and unsolved issues to the IT Officer.

• Maintain HP printers, MFPs and Konica Minolta photocopier.

• Maintain and check Internet network that could help to improve it.

• Liaise with, and provide training and support to, end users and staff on computer operation and other issues.

• Undertake weekly backup of office data and Staff email data.

• Perform local and clouds storage backups as scheduled and ensure data integrity.

• Analysis the program.

• Create APIs and libraries.

• Create and design customized application.

• Solving code problem.

Computer Information System- 2014 - 2018, Sana'a University

YALI American Institute.2013 - 2014

Ministry of Youth and Sports 2016 - 2017

Ministry of Youth and Sports . 2016 -2017