Maaz H.

Assist the Manager in planning and implementing strategies to attract

customers

Coordinate daily customer service operations (e.g. sales processes,

orders and payments)

Track the progress of weekly, monthly, quarterly and annual objectives

Coach and support new and existing Sales Associates

Communicate with clients and evaluate their needs

Analyze consumer behavior and adjust product positioning

Research emerging products and use information to update the

company plans.

Create reports, analyze and interpret data, like revenues, expenses and

competition

Develop detailed business plans to drive small or radical changes

Develop and implement HR strategies and initiatives aligned with the

overall business strategy

Manage the recruitment and selection process

Support current and future business needs through the development,

engagement, motivation and preservation of human capital

Develop and monitor overall HR strategies, systems, tactics and

procedures across the organization

Oversee and manage a performance appraisal system that drives high

performance

Maintain pay plan and benefits program

Assess training needs to apply and monitor training programs

Report to management and provide decision support through HR

metrics

Ensure legal compliance throughout human resource management

Develop plans to materialize strategy and analyze business proposals

Research competition to identify threats and opportunities

Assess the company’s operational and strategic performance

Align processes, resources-planning and department goals with

overall strategy

Provide support and insight into significant organizational changes

(e.g. shift in strategic focus, mergers and acquisitions)

Construct forecasts and analytical models

Sudan Academy of Sciences (SAS) , Sudan

ALZaiem ALAzhari University , Sudan

• Training Services :

o Conducting training session

o Training on Organizational Management and

Development (OMD)

o Training on Program/Project Cycle Management

(PCM)

o Training on Development Concepts and

Approaches (DCA)

o Training on Business Development and

management

• Workshops

o Designing Workshops (DEW) and Training Needs

Analysis (TNA)

o Follow-Up Monatring Workshops (FUW)

o Consultative Workshops (COW)

• Consultations and Technical Support

o Areas of Consultations ( Devolepment ,

Education, Humantarian,health ..etc)

o Projects Formulation and Design (PFD)

o Management Systems Development (MSD)

o Program/Project Evaluation (PEV)

• Manuals

o Prepare Operations Manuals (OPM)

o Prepare Trainers’ Manuals (TRM)

o Prepare Practitioners’ Manuals (PRM)