Kholoud S.

 Collaborating and supporting end-to-end implementation project for SAP Order to Cash (O2C) processes, managing cross-functional teams to gather requirements.

 Contributing to Implement Supply Chain process within the OTC cycle starting from order capturing, order fulfillment, delivery optimization, stock availability and PLOG cycle execution.

 Collaborated with the project team to configure pricing procedures, availability checks, and delivery processing to align with supply chain requirements.

 Analyzed business requirements and translated them into functional and technical specifications for development and configuration.

 Collaborated with business process owners and business users to understand current processes and identify areas for optimization and define future state processes and develop roadmaps for process improvements.

 Collaborated with the project team to configure pricing procedures, availability checks, and delivery processing to align with supply chain requirements.

 Developed and maintained project documentation, including process flows, system designs, test scripts, and training materials.

 Conducted system testing, provided user support during testing phases, and facilitated user acceptance testing (UAT).

 Provided guidance and support to the development team, ensuring adherence to best practices and alignment with business requirements.

 Acted as a liaison between business stakeholders and technical teams to ensure effective communication and smooth project execution.

 Conducted training sessions for end users, enabling a smooth transition to new processes and systems.

 Analyze business and technical requirements, as well as data warehouse data models, to understand the detailed data management requirements.

 Analyzing data and giving recommendations and solutions based on business requirements and needs.

 Suggesting, executing, and delivering business solutions, installing new tools, and customizing existing ones for business functions and internal processes, and overseeing cross-departmental projects as needed.

 Creating reports and dashboards from SQL database and SQL analysis service (SSAS).

 Performing ETL and building data cubes to identify, design, and implement solutions for extraction and integration of data to and from data warehouses and data marts for reporting, decision support, and analysis.

 Manage job and activity schedules to promote optimal performance and maximum availability and minimize data latency and data load durations.

 Work with the Data Architects engineers and Developers to help implement the physical data model for the development and/or production environments.

 Building business reports and optimizing existing ones to deliver the required results in terms of data and time consumed in executing them.

 Defining customer's/end-user's issue or requests and the ability to resolve them.

 Building and automating Business Workflows and internal processes.