Khadija M.
نبذة عني
أمتلك خبرة في خدمة العملاء وحل المشكلات وفهم احتياجات العملاء، مع عقلية تحليلية تسعى لتطوير بيئة العمل وتحسين تجربة العملاء. كما أتميز بأسلوب احترافي يجذب العملاء ويعزز ثقتهم بالخدمات المقدمة. إضافة إلى ذلك، لدي خبرة في تصميم بوستات مواقع التواصل الاجتماعي، وحس جمالي عالٍ وذوق متفرد يساهم في تقديم محتوى بصري جذاب يخدم أهداف المنشأة
I have experience in customer service, problem-solving, and understanding customer needs, with an analytical mindset focused on improving the work environment and enhancing customer experience. I am known for a professional approach that attracts customers and builds trust in the services provided. In addition, I have experience in designing social media posts, with a strong aesthetic sense and a unique taste that contributes to creating visually engaging content aligned with organizational goals.
الخبرات
Sales Associate
• Assisted customers with product selection and inquiries
• Provided excellent customer service to ensure customer satisfaction
• Handled sales transactions and maintained product displays
• Built positive relationships with customers
Store Manager
• Managed daily store operations and staff supervision
• Organized work schedules and monitored employee performance
• Ensured high standards of customer service and store presentation
• Handled inventory management and sales reporting
Front Desk / Receptionist
• Welcomed visitors and managed front desk operations
• Scheduled appointments and handled inquiries professionally
• Provided administrative support and coordinated with departments
• Maintained organized records and documentation
Call Center Agent
• Handled inbound and outbound calls professionally
• Responded to customer inquiries and resolved issues efficiently
• Maintained accurate customer records
• Ensured a positive customer experience through effective communication