Aya A.

University Of Technology

Graduation: 2022

Relevant Coursework: Computer Engineering Fundamentals, Wireless Communications & Networking, Computational Algorithms, Natural Language Processing, Internet-of-Things Devices, Data Protection & Security, Software and Hardware Engineering.

programing various Internet devices (Tenda, Upnt and specially Microtik), know how the Internet service is transmitted from the point to the user in detail, how to Troubleshooting .

Developed and implemented social media strategies and plans to attract potential

clients and increase sales.

- Produced original social media content, with page management and promotion

management

- Managing pages in terms of publishing and continuous follow-up throughout the 24

hours, and produced detailed reports.

2021 - 2022

Madrasati Company

Responsible for serving as the end-to-end point of contact for customers and for promoting products and services in such a way as to increase turnover. Provide technical support and advice to customers. Educating customers on products. Getting feedback from customers and then acting upon it. Investigating and resolving customers' problems. Assisting with administrative duties. Dealing with complex queries.

2019 - 2020

on local mobile store

helps consumers select the right mobile device that fits their needs.