Ahmad D.
نبذة
- Proven IT Support Engineer with 5+ years of experience providing technical support, troubleshooting hardware and software issues, and implementing security measures.
- Passionate about technology and strong communication skills make me a valuable asset to any organization.
- Keep on with the latest technology and enthusiasm for new challenges to impact the organization positively.
الخبرات
IT Support Engineer
- Implementation, setup, and repair of LAN, servers, workstations, stand-alone computers, and all associated hardware and software.
- Provide technical support to employees and resolve technical issues on time using available resources within the company.
- Protect data from outside infiltration through encryption, secure data storage, and other necessary means.
- Reactivate the server role in the office, join all computers to the Active Directory domain, and add new Roles and Features.
- Perform hardware and software installations, configurations, upgrades, and updates as needed.
- Provide reporting to IT Management by collecting, analyzing, and summarizing information.
- Managing stocks of IT equipment, consumables, and other supplies.
- Assistance in field inspection related to ICT equipment.
- System Administration in the Damascus branch.
Executive Supervisor
- Supervising all employees and workshops and ensuring the production process smoothness.
- Assembling medical equipment.
- Electronic circuit installation.
- Troubleshooting and maintenance.
Computer and Mobile Support
- Providing technical and troubleshooting assistance related to computers and mobiles.
- Installing systems, programs, and drivers.
- Troubleshooting and Solving problems.
التعليم
Electronics and Communication Engineering
Damascus University